How to Edit Member Information

① After logging in at the top right, click the profile icon.

② Click [My Page] from the dropdown menu.

③ In the [Edit Member Information] menu, change the desired items and save.

■ Editable Items

· Date of Birth

· Address

· Email

· Password Change

※ The username cannot be changed after registration. To change your username, you must withdraw and re-register, and all previous activity history will be deleted.

If you still have difficulties, please contact Customer Support > Inquiry or reach out via our KakaoTalk channel.



■ Unsubscribe from Emails

After logging in, click the profile icon located at the top right corner.

② Navigate to [My Page] and select [Edit Member Information].

③ Uncheck the [Agree to Receive Emails] option, then save your changes.

■ Unsubscribe from SMS notifications

After logging in, click the profile icon located at the top right corner.

② Navigate to [My Page] and select [Edit Member Information].

③ Uncheck the [Agree to Receive SMS] option, then save your changes.

Please note that even after unsubscribing, you may continue to receive essential service notifications, such as those related to payments and identity verification.

If you have trouble making these changes on your own, please contact Customer Service at 070-8671-5580 or through the KakaoTalk channel.



■ Customer Service Hours

Weekdays: 9:00 AM to 6:00 PM (Lunch break from 12:00 PM to 1:00 PM)

We are closed on weekends and public holidays.



■ Please report in the following situations.

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■ Customer Service Phone Number: 070-8671-5580

Operating hours: Monday to Friday, 9:00 AM – 6:00 PM (Closed on weekends and public holidays)

If calling is inconvenient, you can also reach us through our KakaoTalk channel @GDDsymphony.

We appreciate your valuable reports, which help us improve our service. Thank you.



■ How to Navigate to the Find Page

① Click the [Login] button located at the top right corner.

② At the bottom of the login screen, click on [Forgot ID] or [Forgot Password].

■ How to Retrieve Your ID and Password

▶ Find by Email: Please enter the name and email address you used during registration.

Find your ID at: https://gddworld.com/en/member/find_id.asp

Retrieve Your Password: https://gddworld.com/en/member/find_pw.asp

If you continue to experience difficulties, please contact Customer Support through the Inquiry section or reach out via our KakaoTalk channel.