Wiseon Media is fully committed to ensuring that you can use our website conveniently. These Terms of Service regulate the necessary matters concerning the utilization of the 'Godungdung Symphony Community Integrated Platform (gddworld.com)' operated by 'Wiseon Media.'

Chapter 1. General Provisions
Article 1 (Purpose)
The purpose of these Terms of Service is to define the rights, obligations, responsibilities of the Company and service users, and other necessary matters concerning the utilization of mobile game services and accompanying networks, websites, and other services (hereinafter referred to as "Services") provided by 'Wiseon Media' (hereinafter referred to as the "Company").

Article 2 (Definitions)
The definitions of terms used in these Terms of Service are as follows:
1) User: A person who receives services provided by this Site in accordance with these Terms of Service.
2) Integrated ID: An alphanumeric combination that enables logging into this Site and utilizing services with a single identification credential.
3) Password: A combination of letters and numbers configured by the user themselves to safeguard the member's personal information.
4) Member: A user who accesses the Company's "Services," enters into a user agreement with the "Company" in accordance with these Terms of Service, and is granted a User ID (identification credential) to utilize the "Services" provided by the "Company."
5) Non-Member: A person who utilizes the services provided by this Site without registering for an official membership account.
6) Membership Registration: A user agreement entered into between this Site and a user regarding service utilization.
7) Membership Deactivation: An expression of intent by a member to terminate their user agreement with this Site.
8) Posts: Any information in the form of symbols, text, voice, sound, images, videos, photos, files, or links posted by a member within the platform environment while utilizing the Services.
9) Affiliated Institutional Service: Comprehensive services of third-party institutions provided online to members by this Site, which can be integrated with this Site and are operated by third-party business entities in a strategic partnership alignment.
10) Member Service: A specialized service provided to members to facilitate smooth site utilization and enable the integrated management of learning content and promotional materials, which may be appended or terminated in the future depending on the operational circumstances of this Site, with notices delivered via the official "Homepage (https://gddworld.com)."

Article 3 (Provision of Company Information, etc.)
The Company shall display the following items within the game service environment so that members can easily recognize them. However, the Privacy Policy and these Terms of Service may be made accessible to members via a linked landing screen.
1) Corporate name and the name of the official representative.
2) Address of the business location (including the address of the department designated to handle member grievances).
3) Telephone number and email address.
4) Business registration number.
5) Mail-order business report number.
6) Privacy Policy.
7) Terms of Service.

Article 4 (Effect and Amendment of Terms of Service)
(1) The Company shall post the contents of these Terms of Service within the game service environment or on a linked landing screen so that members can easily review them. In this case, significant provisions within these Terms—including but not limited to service suspension, subscription withdrawal, refunds, contract rescission/termination, and the Company’s exemptions from liability—shall be clearly highlighted using bold text, colors, or distinct symbols, or made easily recognizable to members via a separate linked screen.
(2) When the Company amends these Terms, it shall notify members by specifying the effective date, the details of the amendment, and the reasons for the amendment within the game service environment or on a linked screen at least seven (7) days prior to the designated effective date. However, if the amended contents are disadvantageous to members or constitute material changes, a notice shall be posted in the same manner at least thirty (30) days prior to the effective date, and members shall be individually notified in accordance with the method set forth in Article 27, Paragraph 1. In such instances, the pre-amendment and post-amendment provisions shall be clearly compared and displayed for the convenience of the members.
(3) When amending these Terms, the Company shall verify whether members consent to the application of the amended Terms after posting the corresponding amendment notice. When delivering the notice or notification under Paragraph 2, the Company shall also state that a member shall be deemed to have consented if they do not explicitly express consent or refusal regarding the amended Terms. If a member does not express their refusal by the effective date of these amended Terms, they shall be deemed to have consented to the amended Terms. If a member does not agree to the amended Terms, either the Company or the member may terminate the service user agreement.
(4) The Company shall maintain necessary channels and measures to enable members to submit inquiries and receive responses regarding the specific contents of these Terms of Service. The Company may amend these Terms of Service to the extent that it does not violate relevant laws and regulations, including the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Game Industry Promotion Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Content Industry Promotion Act

Article 5 (Conclusion and Application of User Agreement)
(1) A User Agreement shall be concluded when a person who wishes to become a member (hereinafter referred to as the "Applicant") consents to the contents of these Terms of Service, submits an application for service utilization, and the Company accepts such application.
(2) In principle, the Company shall accept the application submitted by the Applicant. However, the Company may refuse to accept utilization applications that fall under any of the following subparagraphs: Where the contents of the service application form are falsely recorded or the established application requirements are not met. Where a user accesses or utilizes the services through abnormal or circuitous methods from a country where the Company does not officially provide the services. Where the application is submitted for the purpose of engaging in acts prohibited by relevant laws and regulations, including the Game Industry Promotion Act. Where the application is submitted with the intent to undermine public peace, social order, or public morals. Where the applicant intends to utilize the game services for fraudulent or illicit purposes. Where the applicant intends to utilize the game services for commercial profit-seeking purposes. Where acceptance is deemed inappropriate due to other reasons equivalent to any of the aforementioned subparagraphs.
(3) The Company may defer its acceptance of an application until the underlying cause is completely resolved if any of the following subparagraphs apply: Where there is insufficient capacity in the Company’s operational facilities, difficulty supporting specific mobile devices, or an underlying technical obstacle exists. Where a service disruption, an error in service utilization fees, or a failure in the designated payment methods occurs. Where it is deemed difficult to accept the application due to other reasons equivalent to any of the aforementioned subparagraphs.

Article 6 (Rules and Regulations Outside These Terms)
Matters not specified in these Terms of Service and the interpretation of these Terms shall be governed by relevant laws and regulations, including the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Game Industry Promotion Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Content Industry Promotion Act, or general commercial practices.

Article 7 (Operation Policy)
(1) Matters necessary for the application of these Terms of Service and matters specifically delegated with a defined scope by these Terms may be set forth in the Game Service Operation Policy (hereinafter referred to as the "Operation Policy").
(2) The Company shall post the contents of the Operation Policy within the game service environment or on a linked landing screen so that members can easily review them.
(3) When amending the Operation Policy, the procedure set forth in Article 4, Paragraph 2 shall be followed. However, if the amendments to the Operation Policy fall under any of the following subparagraphs, prior notice shall be provided in the manner specified in Paragraph 2: Where amending matters specifically delegated with a defined scope by these Terms of Service. Where amending matters unrelated to the rights and obligations of members. Where the contents of the Operation Policy are not fundamentally different from those set forth in these Terms of Service and are amended within a reasonably foreseeable range for members.

Chapter 2. Management of Personal Information
Article 8 (Protection and Use of Personal Information)
(1) The Company shall endeavor to protect the personal information of members as prescribed by relevant laws and regulations, and the protection and use of personal information shall be governed by applicable laws and regulations and the Company's Privacy Policy. However, the Company's Privacy Policy does not apply to linked third-party services outside of the services officially provided by the Company.
(2) Depending on the nature of the services, introductory profile details such as nicknames, character photos, status messages, and other information unrelated to a member's sensitive personal identification data may be disclosed to the public.
(3) The Company shall not provide a member's personal information to third parties without their explicit consent, except when requested by relevant government authorities in accordance with applicable laws and regulations.
(4) The Company shall bear no liability for any damages or losses resulting from the leakage of personal information due to reasons attributable to the member.

Chapter 3. Obligations of the Parties to the User Agreement
Article 9 (Obligations of the Company)
(1) The Company shall faithfully exercise its rights and fulfill its obligations as prescribed by relevant laws and regulations and these Terms of Service in accordance with the principle of good faith.
(2) The Company shall maintain a robust security system to safeguard personal information (including credit information) so that members can utilize the services safely, and shall publicly disclose and abide by its Privacy Policy. The Company shall ensure that a member's personal information is not disclosed or provided to third parties, except as otherwise explicitly prescribed in these Terms of Service or the Privacy Policy.
(3) To ensure the continuous and stable provision of the services, if an operational facility failure or loss/damage of data occurs during service improvements, the Company shall make its best efforts to repair or restore it without delay, unless there are unavoidable causes such as natural disasters, national emergencies, or technical disruptions or defects that are impossible to resolve with current technology.

Article 10 (Obligations of Members)
(1) Members shall not engage in any of the following acts in connection with the utilization of the Services provided by the Company: Recording false or fraudulent information when applying for service utilization or updating member information.
Trading (buying/selling), gifting, or acquiring and utilizing cyber assets (such as User IDs, characters, items, and in-game currency) through services not officially sanctioned by the Company or via abnormal/unauthorized methods. Impersonating an employee or operator of the Company; stealing another person's identity to post content or send emails; or falsely stating an identity or relationship with another person. Purchasing paid content by misappropriating another person's credit card, wired/wireless phone, bank account, etc., or engaging in the fraudulent use of another member's ID and password. Collecting, storing, posting, or distributing another member's personal information without explicit authorization. Engaging in or inducing speculative activities such as gambling; exchanging or posting obscene or vulgar information; linking to explicit/obscene websites; or transmitting or distributing words, sounds, text, drawings, photos, or videos that incite shame, revulsion, or fear. Utilizing the services without authorization for commercial profit, business operations, advertising, public relations, political activities, election campaigns, or any purpose other than its intended use. Replicating, distributing, promoting, or commercially exploiting information obtained through the Company's services without authorization, or exploiting known or unknown bugs and system vulnerabilities to utilize the services. Defrauding others to secure illicit gains, or causing damage, harm, or loss to others in connection with the utilization of the Company's services. Infringing upon the intellectual property rights or portrait rights of the Company or others, defaming others, or intentionally causing harm/damage. Intentionally transmitting, posting, distributing, or using information (including computer programs) prohibited from transmission or posting by law, or introducing viruses, computer codes, files, or programs designed to disrupt, destroy, or limit the normal operation of computer software, hardware, or telecommunications equipment. Modifying the application without explicit authorization from the Company; adding or inserting unauthorized programs into the application; hacking or reverse-engineering servers; leaking or changing source code or application data; establishing unauthorized separate servers; or arbitrarily changing or exploiting portions of the website to impersonate the Company. Any other acts that violate relevant laws and regulations, or contradict public morals and established social norms.
(2) Members shall bear full responsibility for managing their own accounts and mobile devices, and must not permit third parties to access or use them. The Company shall not be held liable for any damages or losses resulting from the negligent management of mobile devices or from consenting to their use by third parties.
(3) Members shall configure and manage secure payment password functions to prevent unauthorized or fraudulent purchases from being processed through each open market (app store). The Company shall not be held liable for any damages or losses resulting from user negligence or carelessness.
(4) The Company may determine specific guidelines and policies regarding the items listed in the following subparagraphs, and members shall strictly abide by them: Members' account names and other identifiers/nicknames utilized within the game. Chatting content, methods, and communication protocols. Rules and methods for utilizing message boards and primary services. Affiliated service policies with external mobile platforms, including but not limited to Kakao, Facebook, and Google Plus.

Chapter 4. Use of Services and Restrictions on Use
Article 11 (Provision of Services)
(1) The Company shall make the Services available for immediate use to members who have completed the User Agreement in accordance with the provisions of Article 5. However, for certain services, the Company may commence services from a designated date based on operational needs.
(2) When providing game services to members, the Company may offer other additional services along with the primary services prescribed in these Terms of Service.
(3) The Company may differentiate service utilization by classifying member grades and subdividing parameters such as usage hours, frequency of use, and the scope of provided services.

Article 12 (Use of Services)
(1) Game services shall be provided for a specific duration determined in accordance with the Company's business policies. The Company shall guide the game service operating hours through the initial screen of the game application or via game service announcements in an appropriate manner.
(2) Notwithstanding Paragraph 1, the Company may temporarily suspend all or part of the services under any of the circumstances listed in the following subparagraphs. In such instances, the Company shall post a notice in advance regarding the reasons for and duration of the suspension on the initial screen of the game application or via game service announcements. However, if there are unavoidable circumstances that prevent prior notification, notice may be given post facto (after the fact). When necessary for system operations, such as regular system maintenance, server expansion and replacement, or network instability. When the normal provision of services is impossible due to power outages, service equipment failures, service traffic surges, or facility maintenance/inspection by common carriers (telecommunications service providers). When situations beyond the Company's control occur, such as war, hostilities, natural disasters, or equivalent national emergencies.
(3) The Company provides services utilizing dedicated applications for mobile devices or networks. Members may utilize the services free of charge or for a fee by downloading and installing the application or accessing the network.
(4) Paid content can only be accessed upon paying the explicit fees designated for the corresponding service. Separate data charges, carrier billing, or fees determined by the member's subscribed mobile carrier may apply when downloading applications or utilizing services over a mobile network.
(5) Services utilized via downloaded applications or mobile networks are optimized and provided to match the specific technical characteristics of mobile devices or carriers. In the event of a change in the mobile device, phone number alteration, or international roaming, all or part of the content may become unavailable, and the Company shall bear no liability in such instances.
(6) Background processes may be executed for services utilized via downloaded applications or networks. Additional charges may apply depending on the specific characteristics of the mobile device or carrier, and the Company shall bear no liability in connection with this.

Article 13 (Modification and Suspension of Services)
(1) The Company may modify the services based on operational or technical needs to ensure smooth game service provision, and shall post a notice within the game service environment prior to the modification. However, if urgent modifications are unavoidable—such as bug/error fixes or emergency security updates—or if the modification is immaterial, notice may be given post facto.
(2) The Company may discontinue all services if it becomes difficult to sustain the game services due to significant management reasons, such as business cessation resulting from business transfer, corporate division, or merger, expiration of game provision contracts, or a significant deterioration in the profitability of the corresponding game service. In this case, the Company shall post a notice regarding the date of discontinuation, reasons for discontinuation, and compensation terms on the initial screen of the game application or its linked screen at least thirty (30) days prior to the discontinuation date, and notify members via the method specified in Article 27, Paragraph 1.
(3) In the scenario described in Paragraph 2, the Company shall issue refunds for unused paid items or items with remaining validity periods in accordance with the provisions of Article 24, Paragraph 3.

Article 14 (Collection of Information, etc.)
(1) The Company may record and store chat logs transmitted between members, and this information shall be retained exclusively by the Company. The Company may access this information costly for the purposes of member dispute resolution, grievance handling, or the maintenance of order within the game. Third parties may access this information only when explicitly authorized by relevant laws and regulations.
(2) When the Company or a third party accesses chat information pursuant to Paragraph 1, the Company shall notify the corresponding member of the reason and scope of such access in advance. However, if it is necessary to access this information in connection with the investigation, handling, or verification of prohibited acts under Article 10, Paragraph 1, or for the remediation of damages arising from such acts, notice may be given post facto (after the fact).
(3) To ensure the smooth and stable operation of the services and to improve service quality, the Company may collect and utilize members' mobile device information (including settings, specifications, operating system, and version), strictly excluding the members' personal identification data.
(4) The Company may request additional information from members for the purposes of service improvement and introducing services targeted at members. Members have the right to either accept or refuse such requests, and when the Company makes a request, it shall simultaneously notify the member that they retain the right to refuse.

Article 15 (Provision of Advertisements)
(1) The Company may display advertisements within the game service environment in connection with the operation of the services. Furthermore, the Company may transmit marketing or promotional information via email, text message services (LMS/SMS), push notifications, or other methods, exclusively to members who have consented to receive such communications. Members may opt out of receiving these communications at any time, and upon a member's refusal, the Company shall immediately cease sending promotional information.
(2) The services provided by the Company may feature banners or links that connect to advertisements or services provided by third parties.
(3) In the event of a connection to a third-party advertisement or service pursuant to Paragraph 2, the service provided within that respective domain is outside the Company’s service jurisdiction. Therefore, the Company does not guarantee its reliability or safety, and shall bear no liability for any damages or losses incurred by members as a result. However, this shall not apply if the Company has facilitated the occurrence of damage through intent or gross negligence, or failed to take necessary measures to prevent such damage.

Article 16 (Attribution of Copyright, etc.)
(1) All copyrights and other intellectual property rights regarding the content produced within the game services by the Company shall vest in the Company.
(2) Members shall not utilize information obtained through the game services provided by the Company—the intellectual property rights of which vest in the Company or its providers—for commercial profit-seeking purposes, or permit third parties to utilize such information, through methods such as reproduction, transmission, editing, publication, public performance, distribution, broadcasting, or the creation of derivative works, without the prior explicit consent of the Company or the respective provider.
(3) Members grant the Company a license to utilize communications, images, sounds, and all other materials and information (including chat text) that are displayed in-game or uploaded/transmitted by members or other users through the game application or game services in connection with the services (hereinafter referred to as "User Content") under the following methods and conditions: To utilize, edit, format-modify, or otherwise adapt the respective User Content (available for utilization in any form, including publication, reproduction, performance, transmission, distribution, broadcasting, or the creation of derivative works, without limitations on the duration or geographic region of use). The Company shall not sell, lease, rent, or transfer the User Content for transactional or commercial purposes without the prior explicit consent of the user who created the respective User Content.
(4) The Company shall not utilize a member's User Content that is not displayed in-game and is not fully integrated into the game services (such as posts on a general message board) without the explicit consent of the member, and members may delete such User Content at any time.
(5) If the Company determines that a post or registration within the services made by a member constitutes a prohibited act under Article 10, Paragraph 1, the Company may delete, move, or refuse the registration of the respective post without prior notice.
(6) Any member whose legal interests are infringed upon by information posted on message boards operated by the Company may request the Company to delete the respective information or publish a rebuttal. In such cases, the Company shall promptly take the necessary actions and notify the applicant.
(7) This Article shall remain in full force and effect during the period the Company operates the game services and shall continuously apply even after a member deactivates their account (membership withdrawal).

제17조 (유료 콘텐츠의 구매, 사용기간 및 이용)
① 게임서비스 내에서 회원이 구매한 유료 콘텐츠는 해당 애플리케이션을 다운로드 받거나 설치한 모바일 기기에서만 이용할 수 있습니다.
② 회원이 구매한 유료 콘텐츠의 이용기간은 구매 시 명시된 기간에 따릅니다. 다만, 제13조 제2항에 따라 서비스 중단이 이루어지는 경우 기간의 정함이 없는 유료 콘텐츠의 이용기간은 서비스 중단 공지 시 공지된 서비스의 중단일자까지로 합니다.

제18조 (회원에 대한 서비스 이용제한)
① 회원은 제10조에 따른 회원의 의무를 위반하는 행위를 하여서는 안 되며, 해당 행위를 하는 경우에 회사는 다음 각 호의 구분에 따른 회원의 서비스 이용제한, 관련 정보(글, 사진, 영상 등) 삭제 및 기타의 조치를 포함한 이용제한 조치를 할 수 있습니다. 이용제한 조치가 이루어지는 구체적인 사유 및 절차는 제19조 제1항에 따라 개별 게임의 운영정책에서 정합니다.
- 일부 권한 제한 : 일정기간 채팅 등 일정 권한을 제한
- 캐릭터 이용제한 : 일정기간 또는 영구히 회원 캐릭터의 이용을 제한
- 계정 이용제한 : 일정기간 또는 영구히 회원 계정의 이용을 제한
- 회원 이용제한 : 일정기간 또는 영구히 회원의 게임서비스 이용을 제한
② 제1항의 이용제한이 정당한 경우에 회사는 이용제한으로 인하여 회원이 입은 손해를 배상하지 않습니다.
③ 회사는 다음 각 호의 사유에 대한 조사가 완료될 때까지 해당 계정의 서비스 이용을 정지할 수 있습니다.
- 계정이 해킹 또는 도용당했다는 정당한 신고가 접수된 경우
- 불법프로그램 사용자 또는 작업장 등 위법행위자로 의심되는 경우
- 그 밖에 각 호에 준하는 사유로 서비스 이용의 잠정조치가 필요한 경우
④ 제3항의 조사가 완료된 후, 유료 게임서비스의 경우에는 정지된 시간만큼 회원의 이용시간을 연장하거나 그에 상당하는 유료서비스 또는 캐쉬 등으로 보상합니다. 다만, 회원이 제3항 각 호의 사유에 해당하는 경우에는 그러하지 아니합니다.

제19조 (이용제한 조치의 사유와 절차)

① 회사는 제18조 제1항에 따른 이용제한 조치의 구체적인 사유 및 절차를 제10조 제1항에 따른 금지행위의 내용․정도․횟수․결과 등을 고려하여 운영정책으로 정합니다.
② 회사가 제18조 제1항에서 정한 이용제한 조치를 하는 경우에는 다음 각 호의 사항을 회원에게 사전 통지합니다. 다만, 긴급히 조치할 필요가 있는 경우에는 사후에 통지할 수 있습니다.
- 이용제한 조치의 사유
- 이용제한 조치의 유형 및 기간
- 이용제한 조치에 대한 이의신청 방법

제20조 (이용제한 조치에 대한 이의신청 절차)
① 회원이 회사의 이용제한 조치에 불복하고자 할 때에는 이 조치의 통지를 받은 날부터 14일 이내에 불복 이유를 기재한 이의 신청서를 서면, 전자우편 또는 이에 준하는 방법으로 회사에 제출하여야 합니다.
② 회사는 제1항의 이의신청서를 접수한 날부터 15일 이내에 불복 이유에 대하여 서면, 전자우편 또는 이에 준하는 방법으로 답변합니다. 다만, 회사는 이 기간 내에 답변이 어려운 경우에는 그 사유와 처리일정을 통지합니다.
③ 회사는 불복 이유가 타당한 경우에는 이에 따른 조치를 취합니다.

Chapter 5. Withdrawal of Subscription, Refund of Overpayments, and Termination of User Agreement
Article 21 (Payment Settlement)
(1) In principle, the billing and payment of purchase fees for content shall follow the policies and methods determined by mobile carriers or open market operators. Additionally, limits for each payment method may be granted or adjusted in accordance with policies set by the Company or open market operators, or government guidelines.
(2) If the purchase price of content is paid in a foreign currency, the actual billed amount may differ from the price displayed in the service's store due to exchange rates, transaction fees, and other related banking costs.

Article 22 (Withdrawal of Subscription, etc.)
1) A member who has entered into a contract with the Company regarding the purchase of paid content may withdraw their subscription within seven (7) days from the later of the purchase contract date or the date the content becomes available, without incurring any separate fees, cancellation penalties, or charges.
(2) Members may not withdraw their subscription under Paragraph 1 against the will of the Company if any of the following subparagraphs apply. However, in the case of a purchase contract consisting of divisible content, this restriction shall not apply to the remaining portions of the divisible content that do not fall under any of the following subparagraphs: Paid content that is used or applied immediately upon purchase. Content where additional benefits are provided and those additional benefits have already been used. Content where the act of opening can be deemed as use, or where the opening of content whose utility is determined upon opening has occurred.
(3) For content for which subscription withdrawal is restricted under the subparagraphs of Paragraph 2, the Company shall take measures to ensure that the member's exercise of their right to withdraw subscription is not hindered. This includes clearly displaying such restrictions in a place easily recognizable by members, and providing trial versions of the corresponding content (permitting temporary use, providing trial access, etc.) or, if providing such options is difficult, providing comprehensive information regarding the content. If the Company fails to take such measures, the member may withdraw their subscription notwithstanding the restrictions listed in the subparagraphs of Paragraph 2.
(4) Notwithstanding Paragraphs 1 and 2, if the contents of the purchased paid content differ from the displayed or advertised details, or if the contract is performed differently from the purchase contract terms, the member may withdraw their subscription within three (3) months from the date the content became available, or within thirty (30) days from the date they became aware or could have become aware of such fact.
(5) When a member requests a subscription withdrawal, the Company shall verify the purchase history through the platform provider or open market operator. Furthermore, the Company may contact the member using the information provided by the member or request additional evidence to verify the legitimate grounds for the withdrawal.
(6) If a subscription withdrawal is processed in accordance with Paragraphs 1 through 4, the Company shall retrieve the member's paid content without delay and refund the payment within three (3) business days. In this case, if the Company delays the refund, it shall pay interest on the delay calculated by multiplying the period of delay by the interest rate prescribed in the Act on Consumer Protection in Electronic Commerce and Article 21-3 of its Enforcement Decree.
(7) If a minor enters into a content purchase contract on a mobile device, the Company shall notify that the minor or their legal guardian may cancel the contract if consent from the legal guardian has not been obtained. If a minor concludes a purchase contract without the consent of their legal guardian, the minor or their legal guardian may cancel the contract with the Company. However, cancellation shall not be permitted if the minor purchases content using property that their legal guardian has authorized them to dispose of within a specified scope, or if the minor uses deception to make themselves believed to be an adult or to have obtained the consent of their legal guardian.
(8) Whether the party to the content purchase contract is a minor shall be determined based on the mobile device on which the payment was processed, information on the person who executed the payment, and the holder of the payment method. Additionally, the Company may request the submission of documents proving the status of the minor and the legal guardian to verify whether the cancellation request is legitimate.

Article 23 (Refund of Overpayments)
(1) In the event that an overpayment occurs, the Company shall refund the overpayment to the member. However, if the overpayment occurs due to the negligence of the member without any intent or negligence on the part of the Company, the actual costs incurred for processing the refund shall be borne by the member within a reasonable range.
(2) Payments processed through the application shall follow the billing and payment methods provided by the open market operator. If an overpayment occurs during the payment process, a refund must be requested from the Company or the corresponding open market operator.
Telecommunication charges (such as call charges, data transfer fees, etc.) incurred due to downloading the application or utilizing network services may be excluded from the scope of refunds.
(3) Refunds shall be processed in accordance with the refund policies of each respective open market operator or the Company, depending on the type of operating system running on the mobile device utilizing the services.
(4) The Company may contact the member using the information provided by the member to process the refund of overpayments, and may request the provision of necessary information. The Company shall issue the refund within three (3) business days from the date it receives all necessary information required for the refund from the member.

Article 24 (Termination of Contract, etc.)
(1) If a member no longer wishes to utilize the services at any time, they may terminate the User Agreement through membership deactivation (withdrawal). Upon membership deactivation, all service and game utilization information held by the member within the game services shall be permanently deleted and cannot be recovered.
(2) If there is a material ground that makes it impossible to maintain this contract, such as the member engaging in acts prohibited under these Terms of Service or the accompanying Operation Policy and Service Policy, the Company may suspend service utilization or terminate the User Agreement by providing a formal notice a reasonable period in advance and designating a specific timeframe.
(3) Refunds and damages governed under Paragraphs 1 and 2 shall be processed and handled in accordance with the Content User Protection Guidelines.
(4) To protect the personal information of members who have not utilized the Company's services continuously for one (1) full year from the date of their most recent service utilization (hereinafter referred to as "Dormant Accounts"), the Company may terminate the User Agreement and take measures such as permanently destroying the member's personal information. In this scenario, the Company shall notify the member of the fact that measures such as contract termination and personal information destruction will be taken, along with the specific items of personal information to be destroyed, at least thirty (30) days prior to the scheduled date of execution.

Chapter 6. Indemnification and Limitation of Liability, etc.
Article 25 (Damages)
(1) If the Company or a member causes damage to the other party by violating these Terms of Service, the violating party shall be liable to compensate for such damage; provided, however, that this shall not apply if there is no intent or negligence.
(2) In the event that the Company provides individual services to a member through a partnership agreement with an individual service provider, and damage occurs to the member due to the intent or negligence of the individual service provider after the member has consented to the terms of use of such individual service, the individual service provider shall be solely liable for such damage.

Article 26 (Limitation of the Company's Liability)
(1) The Company shall be exempt from liability regarding the provision of the Services if it is unable to provide the Services due to natural disasters or equivalent force majeure events.
(2) The Company shall not be held liable for any damages arising from reasons such as maintenance, replacement, regular inspection, or construction of facilities for the Services; provided, however, that this shall not apply if such damages are caused by the intent or negligence of the Company.
(3) The Company shall not be held liable for any service disruptions caused by the intent or negligence of a member; provided, however, that this shall not apply if the member has unavoidable or justifiable reasons.
(4) The Company shall not be held liable for the reliability or accuracy of any information, materials, or facts posted by a member in connection with the Services, unless caused by the intent or gross negligence of the Company.
(5) The Company is under no obligation to intervene in any transactions or disputes arising between members or between a member and a third party mediated through the Services, and shall not be held liable for any damages resulting therefrom.
(6) The Company shall not be held liable for any damages incurred by members in connection with the use of services provided free of charge; provided, however, that this shall not apply if such damages are caused by the intent or gross negligence of the Company.
(7) The Company shall not be held liable for a member's failure to attain or loss of expected profits from utilizing the Services.
(8) The Company shall not be held liable for the loss of a member's in-game experience points (EXP), grades/ranks, items, or in-game currency; provided, however, that this shall not apply if such loss is caused by the intent or negligence of the Company.
(9) The Company shall not be held liable for any third-party purchases or payments arising from a member's failure to manage their mobile device password or the password provided by the open market operator; provided, however, that this shall not apply if caused by the intent or negligence of the Company.
(10) The Company shall not be held liable if a member is unable to use all or part of the content functions due to a change of mobile device, change of mobile phone number, modification of the operating system (OS) version, international roaming, or a change in telecommunications carriers; provided, however, that this shall not apply if caused by the intent or negligence of the Company.
(11) The Company shall not be held liable if a member deletes content or account information provided by the Company; provided, however, that this shall not apply if caused by the intent or negligence of the Company.
(12) The Company shall not be held liable for any damages incurred by a temporary member (guest account) resulting from service utilization; provided, however, that this shall not apply if caused by the intent or negligence of the Company.

Article 27 (Notification to Members)
(1) When the Company gives notification to a member, it may do so via the member's email address, electronic memo, in-game direct message, text message (LMS/SMS), or other equivalent communication channels.
(2) In the event of notification to all members, the Company may substitute the individual notification in Paragraph 1 by posting the notice within the game service environment or presenting a pop-up screen for seven (7) days or longer.

Article 28 (Jurisdiction and Governing Law)
These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Korea. In the event that a lawsuit is filed due to a dispute arising between the Company and a member, the court having jurisdiction over the procedures prescribed by relevant laws and regulations shall be the court of competent jurisdiction.

Article 29 (Handling of Member Grievances and Dispute Resolution)
(1) Considering the convenience of members, the Company shall guide the methods for submitting opinions or complaints within the game service environment or on its linked landing screen. The Company operates a dedicated team to process such member opinions or complaints.
(2) If an opinion or complaint submitted by a member is objectively recognized as well-founded and justifiable, the Company shall promptly process it within a reasonable period. However, if processing requires a prolonged period, the Company shall post a notice within the game service environment explaining the reasons and the expected processing schedule, or notify the member in accordance with Article 27, Paragraph 1.
(3) In the event that a dispute arises between the Company and a member and a third-party dispute mediation body proceeds with mediation, the Company shall faithfully verify and substantiate the measures taken against the member, such as restrictions on use, and may abide by the mediation decision of the mediation body.